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FAQ 

Who are we and what do we do?
Why state surveys?
Are participants names listed?
When am I responsible for the invoice?
Do you change reported salaries?
What are Note 1, Note 1(Under) and Note 2, and Note 3?
How can an average salary be higher than the salary range?
What are AS and NA?
Why the 10% penalty for late payment?
Do you take credit cards?
Why don’t you sell to third parties?
Why a Metro Area Hospital survey?
How is the questionnaire used?
What do you do with completed surveys once results are mailed?
How we handle a mistake?
Does your report comply with the Sherman Anti-Trust act?

 

 Who are we and what do we do.
Nicholas, Regan & Ross develops and conducts salary and benefit surveys. We publish one survey per week for two separate state surveys (hospitals and banks). In addition, we conduct Hospital Metro Area Surveys in major metropolitan areas.

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 Why state surveys?

When we started in 1986, all our competitors published annual surveys that provided nationwide results but were published approximately six months after the data was collected. Our competitors also publish annual survey results in many different industries.

Our only business is to conduct one hospital survey a week. We are an independent corporation not affiliated with any state hospital association.

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 Are participants names listed?
We list all participants names that want their name published. The first question on our survey is "May we publish the hospital's name as a participant in this survey." While we would prefer to list all participant name's we learned in our first year of operations that the majority of participants do not want their names used. We respect and follow their request even though we know that costs us new participants.

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 When am I responsible for the invoice?
A participant is responsible for our invoice only when the participant completes and returns the survey to us.

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 Do you change reported salaries?
We change reported salaries in only the following instances:

  1. If the average salary exceeds the maximum of the salary range, we verify that the average is over the range maximum and then only report the average salary in the results. If we published the range, it would distort/lower the salary range.

    Example:
    Minimum - 40,000
    Midpoint - 45,000
    Maximum - 50,000
    Average - 52,486

    In this case, we would report only the average salary.

  2. We will not publish a result that would allow another participant to determine a competitor’s average salary or range. 
  3. We do not believe the reported salary is accurate and our questions have not been answered.

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 What are Note 1, Note 1(Under), Note2, and Note 3?

Note 1 indicates that the average salary is higher than the weighted salary maximum and Note 1(Under) the average salary is lower than the weighted salary minimum.

Note 2 indicates that less than five participants reported a salary range or average salary for that position. Even though the line is listed as a Note 2, the salary information is still used in determining the state averages.

Note 3 indicates that one participant reported more than 25% of this statistic.

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 How can an average salary be higher than the salary range?
Many participants do not have ranges for management positions and other participants do not have ranges for every position. Also, a growing number of participants do not stop merit increases at the range maximum for difficult to recruit/retain positions.

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 What are AS and NA?

AS are the adjacent states that touch the state we are reporting.

NA are the national averages for that position.

AS and NA are dated data. Since we conduct one survey per week, NA are the accumulation of the survey data collected in the past year. AS data is usually no more than 4 or 5 weeks old.

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 Why the 10% penalty for late payment?
Our accounts receivable has increased significantly in the coronavirus years. As a result, a 10% penalty exists for any payment after the date the survey is published.

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 Do you take credit cards?
No. Credit card companies charge a % fee on each transaction in addition to other charges. We would have to pass that charge on to our participants and we work hard to keep our participant charge as low as possible.

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 Why don’t you sell to third parties?
We do not sell results to individuals, consultants, unions, etc. results are for hospitals use only.

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 Why a Metro Area Hospital survey?
We were asked by participants in our state surveys to conduct a metro area survey six months after our annual state surveys. The reason was that the salaries for hard to recruit/difficult to retain positions change drastically over the course of the year. In addition, hospitals revise their compensation plan at different times during the year.

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 How is the questionnaire used?
With each survey result we included a questionnaire. The purpose of the questionnaire is to help us improve by asking what positions, benefit, or compensation questions should be included or excluded. In addition, we receive requests as we talk to participants each day seeking answers to our questions. We change our surveys twice a year to reflect what participants or purchasers tell us on the questionnaire.

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 What do you do with completed surveys once results are mailed?
They are destroyed.

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 How we handle a mistake?
Obviously, we try hard to catch mistakes before reports are mailed to participants. Occasionally, we mail reports containing an error. Embarrassingly, these are quickly caught by our participants and pointed out.

When an error is reported, an analyst will review our worksheets and determine if an error has occurred. Sometimes this involves another call to a participant to verify an answer.

If an error has occurred, we correct the wrong answers and send corrected copies out to all participants within two days of the time the error was reported to us.

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 Does your report comply with the Sherman Anti-Trust act?
Yes. 

Currently, we do not conduct surveys in four states:

  • Alaska
  • Hawaii
  • Nevada
  • Wyoming

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